ANNOUNCING: As of August 1, 2023 - EPP Courses now available: Clink Link below for details. NOTE: EPP courses offer 2 EPP hours or 1 MMC point. ALSO: LIVE two hour ZOOM Webinars (earn 1 CMC or MMC point) held the second Wed of each month: Click LIVE Webinars link below for details.

New England Institute

ONLINE EDUCATION for Municipal Clerks both USA & International

Click here - for How to Access OnDemand Courses

Click here for Live Webinar Schedule

Take one or all - Start anywhere, End anywhere.

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QUESTIONS? Email us here- Will reply in 24 hours (or sooner!)

Browse on demand course catalog

OnDemand Courses

Learn remotely and earn points! Choose your course(s), enter credit card and begin immediately. No application form necessary.

Since this program went live in June of 2020, we've released over 1600 OnDemand courses to municipal clerks in over 34 of the 50 United States and Canada! The New England Institute provides these courses to all municipal clerks around the world, not just past graduates and present NEMCI attendees.

NOTE: As of January 1, 2023, OnDemand webinars apply to CMC only. If you are working towards your MMC, LIVE webinars apply.

LIVE webinars offer points for both CMC and MMC. Click LIVE WEBINARS on home page to learn more.

2022 Purchases: If you purchased OnDemand webinars in 2022, they apply to both CMC and MMC points. If you are working on your MMC and take your courses in 2023, we will send you a memo stating you are to receive MMC points for these webinars (to include with your paperwork).

Take one course or take all of them - the choice is yours. You have 365 days to complete the course(s) from the time of access. Some clerks take these courses towards their CMC and some take them for general professional development enrichment. Please make sure you are meeting the certification requirements per your application with IIMC. These courses do not replace any of the three years of NEMC Institute July program courses.

New England Municipal Clerks Institute Course Series

Leadership & Interpersonal Series

Taking the reins means taking responsibility for your actions as well as the actions of your team. Learn the skills needed to bring out the best in you and your co-workers.

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Communication Series

Find new ways to listen to others and make your voice heard in the workplace. Become a confident speaker, learn how to train others and develop presentations that captivate your audience.

View Courses

Personal Effectiveness Series

Are there areas in which you feel you can improve? Learn how to better communicate with others. Tackle your goals and develop your skillset.

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Featured courses

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Chart your course

Within this Learning Management System, you are free to pick and choose the courses you need. Craft your own plan, or work with us to develop a customized training program.

Get in touch

Dear Tracy,

     I just wanted to reach out and let you know that I have taken 10 online classes from the list for your online webinars.  I LOVED them! I plan to take more. I also had my Assistant City Clerk sign up. We both liked the customer service one so much, we had our staff members take it as well. One of them said "it was great to think of things differently in that course" Great job with all of them and thank you so much for giving me a chance to further my education with points towards my MMC.  

Lisa K. - Massachusetts, USA

Dear Tracy,

I want to wish you all well and let you know that the online courses you offer through NEMCI&A were fantastic.  I took one course to spruce up on my skills before doing employee evaluations and was I ever glad I did!  What a very useful tool evaluations can be and motivators for improvement if done properly!  The other one I took was very helpful as we move into the world of technology.  Such a great way to get information out to clerks and so
convenient!  Thanks for offering these!  Glad to see all our
associations and New England Institute moving in such good directions!  

Clerk in Maine, USA







Tracy,

 Thank you so much for offering online zoom and on-demand webinars.  I am currently in the process of working toward my CMC, and this program has been very beneficial and user friendly.  There are several courses to choose from that I can do remotely and at my convenience.  The website through NEMCI is easy to navigate, and the courses are very informative.  Jim is very helpful at answering any questions I have had.  I would definitely recommend to anyone looking to obtain their CMC or MMC, or to anyone looking to improve their skills and grow their knowledge.

Lisa D. - Michigan, USA

Dear NEMCI,

I would like to say that I have found all of the courses to be informative and engaging. I like the format of listening and/or reading followed by a few questions as opposed to having all questions at the end. I also like the quick video examples that accompany each section. I had a little trouble initially signing up and accessing the courses but you and your staff were so very helpful and went above and beyond in order for me to have access. Thank you again for offering such a good selection of online courses. Have a great day!

Christine, Rhode Island, USA

Dear NEMCI,

I would like to say, I hope you know how amazing you and your associates are for providing this opportunity.  As I am working towards completing my CMC, the transition to online classes was paramount for me. Thank you for making this possible.  I hope to shake your hand one day soon.

 Debra, California, USA

Dear NEMCI,

Your time (creating this online platform for municipal clerks) was more than well-spent. You did an absolutely phenomenal job! The graphics, colors and descriptions are all so attractive and inviting. The IIMC sent the link to its members, so I’ll bet you’ll get a lot of enrollees for your classes. Many years ago, I spent a couple of weeks in the Berkshires and at Cape Cod, and I’ve loved New England ever since. So glad your area has so manytalented people working there.

--Michelle, Tennessee, USA

Dear NEMCI Program Leaders,

I just finished Cyber Security and I give it a 9 out of 10.  It was one of my favorites, it was really interesting, and kept my attention, which is sometimes a problem.  It talked about different attacks and even had serial killers in it.  It also made me think about how I might better protect my work and personal accounts. Definitely glad it was added to the curriculum.

Michelle K. - California, USA

Dear Tracy,

The on-demand classes through NEMCI have been so helpful. As someone who can't always be away from the office to attend classes, it is a really convenient way to continue my professional development at my own pace. The content of the classes has been informative and made me feel more prepared for my career.

Christine, Massachusetts, USA

Dear Tracy,

I want to thank you so much for offering online courses for NEMCI!  I would love to attend NEMCI in person, however I donot have office coverage to be away for classes for an entire week. Havingthese courses in a zoom format is the next best thing to being there in person!I truly appreciate the opportunity to attend classes while earning creditstowards my CMC.

Gwen, Massachusetts, USA