ANNOUNCING: As of August 1, 2023 - EPP Courses now available: Clink Link below for details. NOTE: EPP courses offer 2 EPP hours or 1 MMC point. ALSO: LIVE two hour ZOOM Webinars (earn 1 CMC or MMC point) held the second Wed of each month: Click LIVE Webinars link below for details.

LIVE Webinars: Oct 11, Nov 15, 2023 1pm-3pm ET No webinar in December 2023.

Webinar Pricing & Guidelines

Each webinar will require separate registration.  We typical get 40-50 clerks per session.  Registration closes at 10pm the evening before the webinar begins (no same day registration). Registrations are non-transferable.

PAYMENT METHOD: Paypal is the primary payment method (the system is not set up to enter a credit or debit card outside of Paypal).  Contact Jim ( to learn how to pay by check.

A link to install Zoom on your computer will be included in your registration confirmation. Prior to beginning your webinar, Zoom will automatically download onto your laptop/desktop or whatever device you will be using (laptop/desktop will provide a better user experience), if you don't already have Zoom on your device.  Also, this is a web camera "ON" event. 

Webinars will be 2 hours each running from 1:00pm-3:00pm EST (10:00am-12:00pm PST) and will earn 1 CMC Education or 1 MMC Advanced Education point upon completion of a require learning assessment. Certificates of completion will be issued online to those who complete the learning assessment successfully (70% or better).  There are unlimited re-takes on the assessments.

Webinar facilitator is Jim Ognibene, NEMCIA faculty.  For his bio, please see  You will also find it below each webinar course description.

Reach out with your questions. We are here to help!

Email us here or call: Jim @ 978-766-8042

Webinar Schedule

Live Zoom Webinars - $60 ea.

Oct 11 and Nov 15, 2023 - (November is 3rd Wed)

There will not be a webinar in December 2023.

2024 Webinars will continue on the 2nd Wed. - Stay tuned!

2nd Wednesday of Every Month, 1pm-3pm ET

Titles, Descriptions, & Registration Links Posted monthly

Scroll down to see OCTOBER information,


October Webinar

Personal Branding – Defining Your Professional Image

Wednesday, October 11, 2023, 1pm - 3pm



Your personal brand is how the world sees you. What is your image? What do people say when they speak of you? What do people know of your strengths and skills? What will someone find if they google your name? What will they learn about you on social media? What do you do if someone says something about you that is incorrect and/or negative? What do you do to "clean it up"?

In the information age, personal branding is necessary for the success of any organization or individual. Failing to manage your personal brand can lead to misinformation about you or your municipality becoming public. Taking control of your public image is no longer an option. Identifying and using the tools that affect personal branding correctly will ensure that the public sees the image you want them to see. A positive brand is necessary for success. At the end of this webinar, you will be able to define and control your image, understand how to sharpen your brand, use social media appropriately, manage your brand in a crisis, and develop and maintain a professional profile in your municipality, among colleagues, friends and family.

1 CMC Education or 1 MMC Education point granted with a passing score (70%) on the assessment. After completing the webinar, you will receive a link to the assessment via email. With a passing score, you will automatically receive a certificate via e-mail instantly. There are unlimited retakes.




​OCT / NOV 2023 WEBINARS - 2nd Wed of the month

Registration for Oct. 11 open - see link below. 

There will not be a webinar in Dec. 2023

2024 Webinars will continue on the 2nd Wednesdays - Stay tuned!