NEMCI&A 2020 Program - Click HERE to get started!

Zoom Webinars

Webinar Pricing & Guidelines

Each webinar will require separate registration and will hold up to 30 seats each.

Each webinar is $75.00 USD. Payment will be made using PayPal (no PayPal account required). We will be accepting online credit card registrations only – no checks will be accepted. Staff will be unable to manually register any participant.  Registrations are also non-transferable.

Prior to beginning your webinar, make sure you have Zoom downloaded onto your laptop/desktop or whatever device you will be using. (laptop/desktop will provide a better user experience).  A link to install Zoom on your computer will be included in your registration confirmation.

Webinars will be 2 hours each running from 1:00pm-3:00pm EST (10:00am-12:00pm PST) and will earn 1 CMC Education or 1 MMC Advanced Education point upon completion of a require learning assessment. Certificates of completion will be issued immediately online to those who complete the learning assessment successfully (70% or better).

Webinar facilitator is Jim Ognibene, NEMCIA faculty.  For his bio, please see

Please be sure to check your calendar prior to registering.  Reach out with your questions. We are here to help!

Email us here or call: Jim @ 978-766-8042

Webinar Schedule








CONTACT Tracy Borst, NEMCI Director, for more information

or reach out to Jim Ognibene -



Supervisory Skills for Clerks

Thursday, Nov 12, 1pm – 3pm ET

In this session, we will answer these questions:

  • What is supervision?
  • What skills are required of today’s leader?
  • How is leadership different from management?
  • What are the core skills needed for supervising others?
  • What can a supervisor do to build both competence and confident in her/his team?
  • What can a supervisor do to increase the level of engagement of his/her team and the culture at large?
  • This session is particularly helpful for those new to supervision but will include content relevant to seasoned supervisors as well.

    Click here to register for the webinar



    Performance Management for Clerks

    Thursday, November 19, 1pm - 3pm ET.

    According to the U.S. Office of Personnel Management, performance management consists of five components: “Planning work and setting expectations, continually monitoring performance, developing the capacity to perform, periodically rating performance in a summary fashion, and rewarding.”  Effective management would ensure proper behaviors are being executed, which would in turn produce favorable results.  To this end, we will discuss these topics in the online workshop.

    • Clearly identify the job’s purpose as well as the duties associated with it.
    • Determine goals and how to measure outcomes.
    • Characterize the standard of performance for critical aspects of the position.
    • Discuss employee performance and provide feedback both informally and formally through annual reviews.
    • Keep track of performance records.
    • If necessary, create an improvement plan to better employees’ performance.

      Click here to register for the webinar



      Presentation Skills

      Thursday, Dec 3, 1pm – 3pm ET

      This course provides both techniques and practice in preparing, organizing, and delivering effective oral presentations. Participants will learn skillful delivery after designing the most appropriate training materials for their audience. Organizing thoughts in a logical and concise manner with a systematic design and structure of your content is key to successful delivery.  We will review the pros and cons of various training modalities to use when: lecture, powerpoint, handouts, etc. The course explores body language; the use of voice volume, pitch, rate, and quality as assets to speaking and a segment on how to use technology seamlessly for the greatest punch.

       Click here to register for the webinar