LIVE ZOOM Webinars (earn 1 CMC or 1 MMC point or 2 EPP hours) are held the second Wed of each month: July 10, Aug 7 (1st Wed), Sept 11, Oct 9, Nov 13, 2024, etc. (Click LIVE WEBINARS below for more info)

2024 LIVE Webinars - Aug 7, Sept 11, Oct 9, Nov 13, 1pm-3pm ET

Webinar Pricing & Guidelines

Each webinar will require separate registration.  We typical get 30-40 clerks per session.  Registration closes at 10pm the evening before the webinar begins (no same day registration). Registrations are non-transferable.

PAYMENT METHOD: Paypal is the primary payment method (the system is not set up to enter a credit or debit card outside of Paypal).  Contact Jim ( to learn how to pay by check.

This is a web camera "ON" event. Unless you offer a reason why you cant activate your web camera, all WEB CAMERAS need to be on.

Webinars will be 2 hours each running from 1:00pm-3:00pm EST (10:00am-12:00pm PST) and will earn 1 CMC Education or 1 MMC Advanced Education point upon completion of a require learning assessment. Certificates of completion will be issued online to those who complete the learning assessment successfully (70% or better).  There are unlimited re-takes on the assessments.

Webinar facilitator is Jim Ognibene, NEMCIA faculty.  For his bio, please see  You will also find it below each webinar course description.

Reach out with your questions. We are here to help!

Email us here or call: Jim @ 978-766-8042

Webinar Schedule

Live Zoom Webinars - $60 ea.

Next LIVE Webinar - Aug 7, 2024




2nd Wednesday of Every Month, 1pm-3pm ET

(with the exception of August)

Titles, Descriptions, & Registration Links Posted monthly

  The ability to solving problems and make effective and timely decisions is an essential skill for successful clerks. Mastery of this skill will improve your ability to serve your city, town or village in your day-to-day tasks and projects. You will hone your decision-making skills by following a methodology based on tested actions and sound organizational approaches. Topics include understanding and evaluating the decision to be made and the potential outcomes, following a consistent, logical process for decision making, and structuring your approach. Other topics include evaluating options against set criteria, avoiding typical decision-making traps, following-up on past decisions to review success and improve future problem solving. This course will help you understand the structure of decision-making, define problems, evaluate options and make the best choice possible

 1 CMC Education or 1 MMC Advanced Education point granted per this 2 hour webinar with a passing score (70%) on the learning assessment.  After completing the course, you will receive a link to the assessment.  With a passing score, you will automatically receive a certificate.  There are unlimited retakes on the assessment.