Since this site when LIVE eleven months ago on June 22, 2020, we've released 558 courses in 30 of the 50 states. We are here to serve you.

Notes and Comments from Municipal Clerks Around the Country

Program Feedback

Notes to Tracy Borst, NEMCI Chairperson

Dear Tracy,

I would like to say, I hope you know how amazing you and your associates are for providing this opportunity.  As I am working towards completing my CMC, the transition to online classes was paramount for me.  Thank you for making this possible.  I hope to shake your hand one day soon.

 Debra, Oakland, CA

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Dear Tracy,

Your time was more than well-spent. You did an absolutely phenomenal job! The graphics, colors and descriptions are all so attractive and inviting. The IIMC sent the link to its members, so I’ll bet you’ll get a lot of enrollees for your classes. Many years ago, I spent a couple of weeks in the Berkshires and at Cape Cod, and I’ve loved New England ever since. So glad your area has so many talented people working there.

--Michelle, City of Berry Hill, TN

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Hello Tracy,

I want to thank you so much for offering online classes for NEMCI!  I would love to attend NEMCI in person, however I do not have office coverage to be away for classes for an entire week. Having Jim Ognibene’s classes in a zoom format is the next best thing to being there in person! I truly appreciate the opportunity to attend classes while earning credits towards my CMC and want you to know that I appreciate Jim’s commitment in facilitating the classes each week. He has quite a knack for online teaching, his presentations are well planned and relevant!

Thanks again!

Gwen, Merrimac, MA

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Hi Jim (webinar facilitator)

Thank you for taking the time to host the webinar today. I found it very useful and informative to hear the complexities that other municipalities are facing during this difficult election year and how they are developing plans to get through it.

Thank you!

Charity, Avondale, AZ

Course Feedback

Participant Take-Aways from New Learning

"I am now giving my staff the opportunity to open up to me and give them the confidence in feeling more comfortable in coming to me with any issues or concerns."

"I have learned that what may be obvious to me doesn’t make it obvious to others I want to always be connecting the dots and never be afraid to share your discoveries with others."

"I am begun to appreciate the opportunity to practice and get another perspective on asking the questions either by framing or in simplicity.  I am now more confident."

"I am now successful in working conflicts out with staff and new job roles.  Leading by coaching this particular staff member was difficult but very rewarding because she understands her responsibility and accepts the challenges."


“Jim is always positive and has a glass half full type of mentality. He takes our development very seriously and when we succeed, he feels proud knowing he had a part in our accomplishments”.

-Jim S.

“Jim showed me how to be introspective, he guided us into evolving on a more interpersonal level and on a global level. He caused us to think about ourselves in a more constructive way, but also to think about the world in general”.

-Lisa R.

“Jim helped in my development by being him. He showed me even at work you can still be yourself. Jim was always professional but still able to be himself. It was great to watch and learn from. He is such a positive influence."

-Nancy S.

“Jim’s passion is unmatched by anyone. Jim showed me a true leader doesn’t let his judgement cloud his decision-making process. His dedication to the program, the group and the material showed he not only cared about what was being taught but who he taught as well.”

-Paul C.