RELATIONSHIP SKILLS FOR SUCCESS
Canadian Clerks - switch currency to CAD in the bottom left corner of each bundle.
Each of these four courses offers 1 CMC pt. or 1 MMC pt or 2 EPP hours. You will be able to take each of these courses one at a time and will be issued a certificate of completion individually after completing each course. As with all NEMCI OnDemand courses, you have 365 days to complete the course(s), from date of purchase.
Four Course Bundle: EMOTIONAL INTELLIGENCE, SOCIAL INTELLIGENCE, TRUST BUILDING AND RESILIENCE DEVELOPMENT, IMPROVING SELF AWARENESS
EMOTIONAL INTELLIGENCE
Emotional intelligence describes the ability to understand one’s own feelings and the feelings of others. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With this Emotional Intelligence workshop you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
SOCIAL INTELLIGENCE
Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in your social situations by learning how to express and interpret social cues. You will create more positive connections and increase your influence during social situations.
Increasing Social Intelligence will provide benefits throughout your professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathetic will give you the advantage in your interactions. Social interactions are a two-way street, know the rules of the road!
TRUST BUILDING AND RESILIENCE DEVELOPMENT
We will take a look at how to build trust and grow in personal resilience. Whether you are a supervisor, project leader or frontline employee this course will help you learn how to gain the trust of colleagues by empowering others, and promoting transparent communication. We will look at how to identify different personality types and how to work with them in an effort to include and respect all. Topics include how to keep stress at bay, overcome adversities, and accepting and managing change. Our goal is to create relationships that are built on trust and have the tools to be resilient so that we are all working together to create a world that is safe, healthy and productive.
IMPROVING SELF AWARENESS
Self-awareness is developing an understanding of your emotions and feelings. It is an awareness of the physical, emotional, and psychological self. You will identify ways of recognizing all of these and improving each through various cognitive and learning styles. Improving Self-Awareness will improve self-control, reduce procrastination, and develop mood management. You will improve your relationships and create a more fulfilling life. These improvements will in turn translate into a wholly improved workforce. Stress will decline and productivity will increase as internal turmoil will decline all through improving self-awareness.