1 CMC POINT or 2 EPP HOURS
We will take a look at how to build trust and grow in personal resilience. Whether you are asupervisor, project leader or frontline employee this course will help you learn how to gain the trust of colleagues by empowering others, and promoting transparent communication. We will look at how to identify different personality types and how to work with them in an effort to include and respect all. Topics include how to keep stress at bay, overcome adversities, and accepting and managing change. Our goal is to create relationships that are built on trust and have the tools to be resilient so that we are all working together to create a workplace that is safe, healthy and productive.