{"title":"All Individual Courses","description":"","products":[{"product_id":"change-management","title":"Change Management","description":"\u003cp\u003e1 CMC POINT or 1 MMC POINT or 2 EPP HOURS \u003c\/p\u003e\n\u003cp\u003eChange is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation. The Change Management workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give you an understanding of how change is implemented and some tools for managing their reactions to change.\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31729635229809,"sku":"CHANGEMCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/Change-Management.jpg?v=1590442576"},{"product_id":"conflict-resolution","title":"Conflict Resolution","description":"\u003cp data-mce-fragment=\"1\"\u003e1 CMC POINT or 1 MMC POINT or 2 EPP HOURS \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. You will also be provided a set of skills in solution building and finding common ground.  In the Conflict Resolution webinar, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost productivity, absences, attrition, and even lawsuits.\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31748375478385,"sku":"CONFLICTCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/conflict-resolution1.jpg?v=1590508374"},{"product_id":"critical-thinking","title":"Critical Thinking","description":"\u003cp\u003e1 CMC POINT or 1 MMC POINT or 2 EPP HOURS \u003c\/p\u003e\n\u003cp\u003eCritical Thinking provides you with the skills to analyze and evaluate information. With these skills you are able to obtain the greatest amount of knowledge from data in its many forms. It provides the best chance of making the correct decision and minimizes damages if a mistake does occur. Our Critical Thinking workshop will lead participants to be a more rational and disciplined thinker. It will reduce your bias which will provide a greater understanding of your environment. This workshop will provide participants the skills to evaluate, identify, and distinguish between relevant and irrelevant information to provide an incredible boost in Efficiency.\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31748968579185,"sku":"CRITICALTHCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/critical-thinking1.jpg?v=1590519512"},{"product_id":"coaching-and-mentoring","title":"Coaching and Mentoring","description":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e1 CMC POINT or 1 MMC POINT or 2 EPP HOURS \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eGood coaching enables your employee to grow and develop into the job through effective ongoing dialogue. How well you coach is related directly to how well you are able to foster a great working relationship. Your low performing employee failed to complete even the most basic functions of the job after you spoke with them about poor performance. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to make the changes needed. You are baffled and you know being frustrated makes matters worse. What do you do? This course focuses on how to better coach your employees to higher performance.  You will learn valuable skills to last a lifetime!\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31748986175601,"sku":"COACHCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/IMG_4026.jpg?v=1629649909"},{"product_id":"delivering-constructive-criticism","title":"Delivering Constructive Criticism","description":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e1 CMC POINT or 1 MMC POINT or 2 EPP HOURS \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eDelivering Constructive Criticism is one of the most challenging skills for supervisors to master. Through this workshop participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way. Constructive Criticism if done correctly will provide great benefits in the growth and development of the employee. It provides the ability for management to minimize problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31749000102001,"sku":"DELIVERCCCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/constructive-criticism1.jpg?v=1590519972"},{"product_id":"facilitation-skills","title":"Facilitation Skills","description":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e1 CMC POINT or 1 MMC POINT or 2 EPP HOURS \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eFacilitation is often referred to as the new cornerstone of management philosophy with its focus on fairness and creating an easy decision- making process. Creating a comfortable environment for open dialogue will give participants a better understanding of what a good facilitator can do to improve any meeting or gathering. The Facilitation Skills workshop can help any group of people make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small and large meetings. A strong understanding of how a facilitator can command a room and dictate the content and pace of a meeting will have participants on the road to becoming great facilitators themselves\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31749013733489,"sku":"FACILTATIONCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/facilitation-skills-1.jpg?v=1590520159"},{"product_id":"virtual-team-building-and-management","title":"Virtual Team Building and Management","description":"\u003cp\u003e1 CMC POINT or 1 MMC POINT or 2 EPP HOURS \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIn the new normal, there are an estimated one billion virtual workers, and the number is expected to continue climbing well into the future. We will take a look at how to build the most effective communication when the team is not in each other’s physical presence. With a virtual team you can choose to follow a Follow the Sun production environment. With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give participants the knowledge to work with these challenges and succeed in a growing digital workplace.\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31749043748977,"sku":"VIRTUALTEAMCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/virtual-team-build-1.jpg?v=1590520617"},{"product_id":"civility-in-the-workplace","title":"Civility in the Workplace","description":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e1 CMC POINT or 1 MMC POINT or 2 EPP HOURS \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWhat society seems to be gaining in terms of both knowledge and technological advancement, it’s losing out on basic social values that directly impact real people and  real relationships. To address the growing problem of incivility in the work setting, this workshop introduces the concept of civility, its importance, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways groups can systematize civility in the workplace will also be discussed. The benefits to civility are countless and will pay off immensely in every aspect of your job and community relationships.\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31749080449137,"sku":"CIVILITYCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/civility-workplace-1.jpg?v=1590521349"},{"product_id":"creative-problem-solving","title":"Creative Problem Solving","description":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e1 CMC POINT or 1 MMC POINT or 2 EPP HOURS \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIn the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small. The Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31749088346225,"sku":"PROBSOLVCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/creative-problem-solving1.jpg?v=1590521541"},{"product_id":"digital-citizenship","title":"Ethics and Digital Citizenship","description":"\u003cp\u003e1 CMC POINT or 1 MMC POINT or 2 EPP HOURS \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eOur Ethics and Digital Citizenship course will give you the guidance needed in the ever-changing digital world. As our lives are lived more and more online, we all need to translate both business and social skills into the virtual world. A good digital citizen allows us to connect, collaborate, and share using technology ethically. The expansive spread of information through our ever changing space age technology platforms make proper ethics even more important now than ever. Our goal is to engage people digitally without deviating from our core values and high standards of the clerk profession. Being a digital citizen means you have the set of skills to interact successfully in our digital world.\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31749095686257,"sku":"DIGITALCCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/digital-citizenship1.jpg?v=1590521734"},{"product_id":"telework-and-telecommuting","title":"Telework and Telecommuting","description":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e1 CMC POINT \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWorking in a home office requires a unique set of skills. Virtual employees have additional challenges created by not being in a centralized office. Communication issues alone make it challenging and recognizing these challenges will help your participants become great virtual employees. Through Telework and Telecommuting employees will see a great improvement in their performance and well-being. Working virtually does have the advantages of flexible schedules, no commute, and cost savings to name a few. In this course, participants will establish the key skills needed to be successful in their work from home environment.\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31749120819313,"sku":"TELWORKCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/telework-telecommuting1.jpg?v=1590522346"},{"product_id":"anger-management","title":"Anger Management","description":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e1 CMC pt or 1 MMC pt or 2 EPP hours\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eControlling and limiting anger is important in every aspect of one’s life. Without control, you are putting limits on what you can accomplish. Anger can be an incredibly damaging force, costing people their jobs, and personal relationships. However, since everyone experiences anger, having a constructive approach to manage it effectively can turn it into a valuable asset. Our Anger Management workshop will give participants that constructive approach. Participants will learn how to identify their anger triggers and what to do when they get angry. Through specific coping and planning techniques, anger can become a positive tool.\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31749129699441,"sku":"ANGERMANCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/anger-management-1.jpg?v=1590522575"},{"product_id":"assertiveness-and-self-confidence","title":"Building Confidence and Assertiveness","description":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e1 CMC pt, 1 MMC pt. or 2 EPP hours\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSelf-confidence and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy, and\/or you don’t know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives. The Assertiveness and Self-Confidence workshop will give participants an understanding of what assertiveness and self- confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives.\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31749135892593,"sku":"ASSERTCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/files\/IMG_5012.jpg?v=1748816091"},{"product_id":"developing-creativity","title":"Developing Creativity","description":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e1 CMC POINT or 1 MMC POINT or 2 EPP HOURS \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eChildren have an innate creative ability when they are born, but for many reasons, as adults much of that creativity is lost. Participants will learn how to move out of the mundane, be more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens. With our Developing Creativity course participants will learn how to remove barriers that block or limit their creativity. They will improve their imagination, divergent thinking, and mental flexibility. Participants will learn mind mapping, individual brainstorming, and when to recognize and look for what inspires them to be more creative.\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31749144805489,"sku":"CREATIVITYCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/developing-creativity-1.jpg?v=1590522940"},{"product_id":"goals-and-goal-setting","title":"Goals Setting and Getting Things Done","description":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e1 CMC POINT or 2 EPP HOURS \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eGoal Setting is one of the most basic and essential skills necessary for all professionals. We touch on goal setting techniques, time management, and what to do when setbacks occur. This workshop will provide the knowledge and skills needed to become more efficient, and get more things done in the same amount of time. This course will cover strategies to help you deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in both your professional and personal lives. You will learn the goal setting characteristics of successful people and in turn will become happier and a more productive individual.\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31749155848305,"sku":"GOALSCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/goals-1.jpg?v=1590523105"},{"product_id":"improving-mindfulness","title":"Improving Mindfulness","description":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e1 CMC POINT or 1 MMC pt, or 2 EPP HOURS \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eImproving mindfulness is about understanding yourself and being “in the moment”. Participants will become more mindful of their actions and learn how to express and interpret their present environment. They will create positive connections and increase self-regulation of attention and personal experiences. Improving Mindfulness will provide benefits throughout your professional and personal lives. Improving mindfulness through gratitude, filtering, and active listening will give participants the advantage of seeing things in a new light. This workshop has the ability to give participants an increased recognition of mental events in the present moment which provides countless benefit.\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31749167513713,"sku":"IMPMINDCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/improving-mindfullness-1.jpg?v=1590523301"},{"product_id":"negotiation-skills","title":"Negotiation Skills","description":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e1 CMC POINT or 1 MMC POINT or 2 EPP HOURS \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAlthough people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating. The Negotiation Skills workshop will give participants a sense of understanding the other party and have the confidence to not settle for less than they feel is fair and right. Participants will learn that an atmosphere of respect is essential, as uneven negotiations could lead to problems in the future.\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31749183766641,"sku":"NEGOTIATIONCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/negotiation-skills-1.jpg?v=1590523719"},{"product_id":"organizational-skills","title":"Organizational Skills","description":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e1 CMC POINT \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eDeveloping good Organizational Skill is an investment that will provide benefits for years. These skills will filter through all aspects of your professional and personal lives. Participants will be given the tools necessary in developing better Organizational Skills. Through the Organizational Skills course participants will encounter improved productivity, better management, and an overall increase in professional growth. Every day people waste numerous amounts of time working inefficiently. Learn new skills to help you take better control over your day.\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31749195071601,"sku":"ORGSKILLSCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/organizations-skills-1.jpg?v=1590523948"},{"product_id":"taking-initiative","title":"Taking Initiative","description":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e1 CMC POINT\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eTaking initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem. If we want something to happen, we need to make it happen. That is what initiative is all about. Take opportunities and run with them. Do not let excuses cause you to miss out on amazing opportunities. See what you want, believe what you want, and make it happen. With our Taking Initiative workshop, participants will learn what initiative is, how to take it on, the advantages of it, and when to know one's place. Participants will be taking the first step in making many positive actions happen for them. Now that is initiative!\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31749202903153,"sku":"INITIATIVECTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/taking-initiative-1.jpg?v=1590524166"},{"product_id":"business-writing","title":"Business Writing","description":"\u003cp\u003e1 CMC POINT or 1 MMC POINT or 2 EPP HOURS \u003c\/p\u003e\n\u003cp\u003eWriting is a key method of communication for most people, and it’s one by which many people struggle. Writing and communication skills have changed drastically with more and more people communicating through email and text messaging. Developing writing skills will always be important to creating proper documents such as proposals, reports, and agendas, giving you that extra edge in the workplace.  The Business Writing workshop will give you a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents. These basic skills will provide you will help your communication be as clear and effective as possible.\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003c\/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e.\u003c\/span\u003e\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31851105976433,"sku":"BUSIWRITCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/business-writing1.jpg?v=1593284957"},{"product_id":"communication-strategies","title":"Communication Strategies","description":"\u003cp data-mce-fragment=\"1\"\u003e1 CMC POINT or 1 MMC POINT or 2 EPP HOURS \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eFor the better part of every day, we are communicating to and with others. Whether it’s the speech you at town hall, the level of attention you give your partner when they are talking to you, or the look you give your colleague, it all means something.  The Communication Strategies webinar will help you understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit your municipality and residents. They will trickle down throughout your community and positively impact everyone involved.\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31851125964913,"sku":"COMMSTRATCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/communications-strategies1.jpg?v=1593285392"},{"product_id":"interpersonal-skills","title":"Interpersonal Skills","description":"\u003cp\u003e1 CMC POINT or 2 EPP HOURS \u003c\/p\u003e\n\u003cp\u003eWe've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.\u003c\/p\u003e\n\u003cp\u003eThe Interpersonal Skills workshop will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.\u003c\/p\u003e","brand":"Visioneer Learning","offers":[{"title":"Default Title","offer_id":31851141300337,"sku":"INTPERSCTMONL","price":60.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/7542\/6929\/products\/interpersonal-skills1.jpg?v=1593285723"},{"product_id":"human-resource-management","title":"Human Resource Management","description":"\u003cp\u003e1 CMC POINT or 1 MMC POINT or 2 EPP HOURS \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eRecently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers’ job descriptions. The sharing and diffusion of these tasks has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.\u003c\/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eThe Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. 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